- Satisfied customers are the basis for our business.
- That’s why we offer a LIFETIME Guarantee on every single product we sell.
- We don’t limit our guarantee to exchanges. We just want you happy.
- Not pleased with your order? Call or email us right away.
Non-receipt of items
Contact us within seven days of the estimated delivery date so we can conduct an internal review and contact our shipping providers.
Returning goods to Sports Food
If your order was incorrect or not as expected please contact us to initiate a return.
If there was a mistake on our end you can:
- Return the products for a full refund including shipping
- Return the products to be exchanged
We want to make it right!
Be sure to Contact Us if there is a problem with your order.
At Sports Food Nutrition we are so confident about the quality of our products that we offer an unprecedented LIFETIME guarantee. This means you can return a product to us no matter how long ago you purchased it: one day, one month, one year.
It doesn't matter, our products are ALWAYS guaranteed.
This guarantee is offered because we know that different things work for different people. So, if something doesn’t do it for you, for whatever reason, you can return it. We stand by all our products and we’ll happily replace or refund anything for any reason.
How does it work?
If you’ve used under 10% of the products return it to us and we’ll either credit your account with a full refund or send you something else.
It’s your call.
If you’ve used more than 10% we’ll refund you the amount left.
So, if you’ve used 50% you get a 50% refund. All we ask is that you cover the return postage and the cost of shipping the new item to you. This doesn't affect your statutory rights.
Please refer to the main terms and conditions for details or if things still aren’t clear, contact us for more information.