SFN Lifetime Guarantee Terms & Conditions

These terms and conditions govern our (SPORTS FOOD NUTRITION™) Lifetime Guarantee. By using this service you (THE CUSTOMER) accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this service.

  1. SPORTS FOOD NUTRITION™ offers to take back all products and refund you the remaining value of the product in the form of SPORTS FOOD NUTRITION™ Loyalty Points.
  2. The responsibility and cost for returning the product to us belongs to you. SPORTS FOOD NUTRITION™ recommend using a “tracked” shipping service as we cannot take responsibility for any returned product that fails to arrive back with us.
  3. Once the product has been received by us we will weigh the contents of the pouch or count the pills in the bottle and credit back (in the form of SFN loyalty points to your account) the difference. As an example: A purchase of a 2lbs pouch at $35.99 returned to us and weighed at 1.5lbs (75%) will have $27.00 (75%) in the form of points (2700 SFN loyalty points) credited to your account. If you do not have an account, SPORTS FOOD NUTRITION™ reserve the right to create one on your behalf.
  4. If the product SPORTS FOOD NUTRITION™ takes back has less than 10% of the pills or weight missing, SPORTS FOOD NUTRITION™ will issue a cash refund for the full cost of the product. Shipping Expense will NOT be refunded.
  5. All returned product will be weighed or counted within five (5) business days of receipt.
  6. Once weighed SPORTS FOOD NUTRITION™ will email you with the recorded weight or pill count and the proposed value of points to be credited.
  7. Once accepted by you (by email) the points will be credited to your account within 48 hours.
  8. Refunds will not be given in the form of cash or refunds to credit cards but as loyalty points only if more than 10% of the product has been used or not returned. Percentage of product returned shall be calculated as SPORTS FOOD NUTRITION'S sole discretion.
  9. Lifetime Guarantee applies to only products purchased directly from SPORTS FOOD NUTRITION™ from our website, eBay and Amazon. SPORTS FOOD NUTRITION™ MUST be the seller of the product on all third party sales or the Lifetime Guarantee is not valid. Purchases from unauthorized resellers will also not be covered under the Lifetime Guarantee.
  10. Order number or PayPal Transaction ID must be provided in order for us to validate and process your return. Any claim without a legitimate order number will be rejected.
  11. SPORTS FOOD NUTRITION™ will use their own in-house digital scales to weigh the goods upon receipt. SPORTS FOOD NUTRITION will also use its own staff or contracted staff to count pills as necessary. These scales are calibrated on a regular basis by an independent 3rd party organization to ensure accuracy. All decisions on actual weights or pill counts are final.
  12. These terms and conditions in no way negate your statutory rights as a consumer.
  13. Free Referral Products do not qualify for the Lifetime Guarantee.
  14. Products received with more than 30% discount through a promotion do not qualify for the Lifetime Guarantee.
  15. If you are returning your order under the Lifetime Guarantee from outside the United States, you will only be entitled to a refund or credit in the form of SFN Loyal Points. SPORTS FOOD NUTRITION™ will not replace items for customers outside the United States under the Lifetime Guarantee.
  16. SPORTS FOOD NUTRITION™ reserves the right to remove and or amend this service at any time without prior notice.
  17. Without waiving our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with said breach, including, but not limited to, suspending your access to the website and/or prohibiting you from accessing the website.
  18. SPORTS FOOD NUTRITION™ reserves the right to take any action we deem necessary if, in our sole discretion, we believe you are abusing the Lifetime Guarantee.
  19. We may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the Lifetime Guarantee from the date of publication of the revised terms and conditions on our website.  Please check this page regularly to ensure you are familiar with the current version.
  20. These terms and conditions constitute the entire agreement between you and us in relation to your use of our Lifetime Guarantee and supersede all previous agreements in respect of your use of this service.

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